How do I reset AirLoop Snap?

Please try to reset the earbuds as follows:

  • Turn off the Bluetooth of the mobile phone to ensure that the earbuds will not be connected to any electronic devices;
  • Take the earbuds out of the charging box, and quickly press the logo button 5 times;
  • You will see the purple light for 2 seconds; then red and blue lights start to flash.
  • Put the earbuds back into the charging case.